Privacy Policy
Privacy Policy
Introduction
Introduction
At StudentID, we value your trust and understand that your privacy is important. We are committed to safeguarding your personal and sensitive information and handling it in compliance with applicable privacy laws, including the Information Technology Act, 2000 and associated Rules in India.
We want to keep things simple and transparent for you. Here's a quick summary of our approach:
We want to keep things simple and transparent for you. Here's a quick summary of our approach:
- We collect only what we need to help you study abroad or use our services efficiently.
- We don’t keep your data unnecessarily—when it’s no longer required, we securely delete it.
- We keep it clear and honest—no jargon, no surprises.
- You stay in control—you choose what and how we communicate with you.
- We don’t share your data with third parties for marketing purposes without your explicit consent.
This policy explains in detail how StudentID handles your personal data.
Who We Are
Who We Are
StudentID is an overseas education consultancy based in Chennai, India. We assist students with university admissions, visa applications, English language training, and career guidance.
For any queries or concerns regarding your personal information, you can contact:
Privacy Officer
StudentID Education Services
Chennai, Tamil Nadu, India
Email: privacy@studentid.com
For any queries or concerns regarding your personal information, you can contact:
Privacy Officer
StudentID Education Services
Chennai, Tamil Nadu, India
Email: privacy@studentid.com
What Personal Data We Collect
What Personal Data We Collect
We collect and store personal information to help you use our services effectively. This includes:
- Basic personal details – Name, email, phone number, nationality, date of birth, and address
- Academic and career details – Education history, test scores, resume, intended study destination, preferred institutions, and career goals
- Identification documents – Passport copies, photographs, and proof of address
- Sensitive information (only if required) – Medical or health-related data for visa applications
- Financial information – For processing visa fees, service charges, or third-party educational expenses
How We Use Your Information
How We Use Your Information
We use your information to:
- Help you explore international education opportunities
- Assist with university admissions and applications
- Guide you through the visa process, including documentation
- Recommend suitable institutions and courses
- Provide ongoing support from counselling to enrolment
- Coordinate student support services (e.g. accommodation, insurance, forex, guardianship)
- Share updates about educational events, webinars, and scholarships
- Conduct analytics to improve our services
- Contact you with career and training opportunities after your education abroad
Student Support Services
Student Support Services
StudentID may also offer value-added services to assist you before and during your study abroad journey. These include:
- Health insurance and accommodation services via trusted third-party partners
- Visa application support
- Travel and pre-departure guidance
- Helpline or local support services in destination countries
To deliver these services, we may need to share relevant information (only when necessary) with trusted third parties. However, we do not sell or rent your data for marketing purposes.
Retention Policy
Retention Policy
We retain your personal data only as long as necessary for the purposes described above or as required by law. Generally, we may keep your data for up to 7 years after your last engagement with us, unless you request otherwise or legal obligations require us to retain it longer.
Your Privacy Rights
Your Privacy Rights
As a data subject, you have the right to:
- Access your personal data
- Correct or update your information
- Request deletion (Right to Erasure) when data is no longer needed
- Restrict processing while we verify or update your information
- Withdraw consent for any processing based on consent
- Object to data processing for specific purposes
- Request data portability, where applicable
- File a complaint if you believe your data is being mishandled
To exercise any of these rights, contact our Privacy Officer at privacy@studentid.com.
Automated Processing and Profiling
Automated Processing and Profiling
StudentID does not engage in automated decision-making that produces legal effects without human involvement. Where we use analytics or profiling to improve user experience, we will always obtain your consent when it involves personal data.
Making a Complaint
Making a Complaint
If you are not satisfied with how we handle your data, please contact us directly at privacy@studentid.com. We will respond in a timely and transparent manner.
If you feel your concerns are not addressed, you may contact the Data Protection Authority of India (DPAI) or equivalent supervisory body once established under Indian data protection laws.
If you feel your concerns are not addressed, you may contact the Data Protection Authority of India (DPAI) or equivalent supervisory body once established under Indian data protection laws.
Policy Updates
Policy Updates
This policy was last updated in February 2025. We may revise this Privacy Policy from time to time. If we make material changes, we will notify you through email or via our website.
Please review this policy periodically to stay informed about how we are protecting your information.
Please review this policy periodically to stay informed about how we are protecting your information.
Thank you for trusting StudentID.
Thank you for trusting StudentID.
Your journey matters to us—from application to admission, and beyond.